Career Opportunities with Chick-fil-A at Monkey Junction

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Careers At Chick-fil-A at Monkey Junction
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Mid-Day, Evenings Drive-Thru OrderTaker/Money Taker/ Bagger/Barista

Department: Director of Training
Location: Wilmington, NC

Company Competencies

 

  • Maintaining Standards: We want our guest to have a consistent experience with our restaurant all day every day
  • Respect : We use our manners with each other in the work environment
  • Self Motivation : We are self-motivated to look for opportunities to go above and beyond for our guests
  • Trust : This business only grows by gaining trust with each of our guests for consistent experience

Order Taker must be able to multi-task between taking orders and filling current drink orders. They must greet the guest at the speaker box with in 15 seconds, take the order accurately, verify the order along with giving the amount ($) the order requires.  

Money Taker role must greet the guest with in 5 seconds, verify their order and total and suggest any additional condiments. Each transaction amount must be verified with the correct amount of change if paid with cash. 

The role of Bagger must verify the order on the KPS Screen. Each order must be bagged using the correct size bag and every item must be placed in the bag efficiently for the guest to un-assemble it. Each order must be placed in the correct order for the money taker to receive and verify.

The role of Barista is used during peak times to help prepare frozen desserts (shakes, frozen lemonade, iced coffee, and IceDream Products for the drive-thru and front counter cashiers. Portion control and presentation are key skills in the role.

The role of iPos Operator must have the mastered abilities of the Order Taker role but, execute that role in our outside drive-thru lane with a smile and stay connected to the guest.

 

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